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RE: So Close
by admin posted May 12 2016, 7:10
Replies: 0 | Views: 190
So Close
by WYNLV posted May 11 2016, 22:39

So with the awesome help from bot libre, i've got my bot almost to the point where I'm ready to deploy. I figured out how to get the bubble to go away using some CSS (the checkbox doesn't seem to work on embed.)

I have a couple of remaining issues.

1) In live chat, my bot won't auto-repsond unless the visitor types accept first. I want the bot to respond as long as it has a high confidence response.

2) The tool icon next to the chat get's squished, and sometimes disappears. This is probably something I can fix with CSS but wondered if anyone else had experience as my CSS and HTML are intermediate at best.

Once I get these last two issues resolved, I'll be read to deploy and start training my bot and serving guests.

Super Excited!

Tags: live chat, accept
Replies: 1, Views: 189, today: 1, week: 2, month: 11
Thumbs up: 0, thumbs down: 0, stars: 0.0
So Close
by WYNLV posted May 11 2016, 22:39
Replies: 1 | Views: 189
RE: Stealth Operator Feature Request
by WYNLV posted May 9 2016, 20:37
Replies: 0 | Views: 173
RE: Stealth Operator Feature Request
by admin posted Apr 27 2016, 6:44
Replies: 0 | Views: 208
Stealth Operator Feature Request
by WYNLV posted Apr 27 2016, 0:22

I'm implementing a customer service bot and I'd love to be able to set it up so that if the bot's confidence is above a certain threshold, say 90%, it auto-responds, if not it notifies the operator via Email or SMS that there is a question it needs help with.

What I'm envisioning is a being able to step in and answer correctly as my bot learns.

Eventually, I'd like to have one operator monitoring multiple instances of the same bot, so one human could handle dozens of incoming channels at once.

I'd prefer the user not know when they are talking to a bot or a human, I just want them to feel like they are getting expert advice, regardless of who is answering.

How big of ask is this and do you have any plans for this in the future?

 

Replies: 2, Views: 180, today: 0, week: 2, month: 10
Thumbs up: 0, thumbs down: 0, stars: 0.0
Stealth Operator Feature Request
by WYNLV posted Apr 27 2016, 0:22
Replies: 2 | Views: 180
RE: Optional set of words
by admin posted Mar 28 2016, 18:45
Replies: 0 | Views: 209
Optional set of words
by igolubev posted Mar 28 2016, 9:56
Replies: 1 | Views: 221
RE: org.botlibre.self.SelfExecutionException: Missing function: define
by admin posted Mar 27 2016, 17:29
Replies: 0 | Views: 223
org.botlibre.self.SelfExecutionException: Missing function: define
by igolubev posted Mar 27 2016, 15:49
Replies: 1 | Views: 241
RE: This is really annoying
by admin posted Jan 23 2016, 10:22
Replies: 0 | Views: 285
RE: This is really annoying
by CyberFur posted Jan 23 2016, 6:38
Replies: 0 | Views: 282
RE: This is really annoying
by admin posted Jan 21 2016, 20:19
Replies: 0 | Views: 280
This is really annoying
by CyberFur posted Jan 21 2016, 15:22
Replies: 3 | Views: 323
RE: An odd occurrence
by admin posted Jan 18 2016, 14:19
Replies: 0 | Views: 290
RE: An odd occurrence
by Xivion posted Jan 18 2016, 11:15
Replies: 0 | Views: 301
RE: An odd occurrence
by admin posted Jan 18 2016, 7:25
Replies: 0 | Views: 280
An odd occurrence
by Xivion posted Jan 18 2016, 0:02
Replies: 3 | Views: 292
RE: chat
by admin posted Jan 13 2016, 9:48
Replies: 0 | Views: 261
RE: chat
by steveyb posted Jan 13 2016, 7:48
Replies: 0 | Views: 283
RE: chat
by admin posted Jan 13 2016, 7:26
Replies: 0 | Views: 285
RE: chat
by steveyb posted Jan 12 2016, 16:07
Replies: 0 | Views: 284
RE: chat
by admin posted Jan 12 2016, 15:54
Replies: 0 | Views: 249
RE: chat
by steveyb posted Jan 12 2016, 12:54
Replies: 0 | Views: 277
RE: chat
by admin posted Jan 12 2016, 9:05
Replies: 0 | Views: 284
RE: chat
by steveyb posted Jan 12 2016, 2:23
Replies: 0 | Views: 265
RE: chat
by admin posted Jan 11 2016, 17:10
Replies: 0 | Views: 278
RE: chat
by steveyb posted Jan 11 2016, 16:49
Replies: 0 | Views: 291
RE: chat
by admin posted Jan 11 2016, 16:07
Replies: 0 | Views: 295
RE: chat
by steveyb posted Jan 11 2016, 14:35
Replies: 0 | Views: 265
RE: chat
by admin posted Jan 11 2016, 13:51
Replies: 0 | Views: 286
RE: chat
by steveyb posted Jan 11 2016, 9:27
Replies: 0 | Views: 281
RE: chat
by admin posted Jan 11 2016, 7:21
Replies: 0 | Views: 303
RE: chat
by steveyb posted Jan 11 2016, 3:01
Replies: 0 | Views: 276
RE: chat
by admin posted Jan 10 2016, 20:05
Replies: 0 | Views: 283
RE: chat
by steveyb posted Jan 10 2016, 8:55
Replies: 0 | Views: 273
RE: chat
by admin posted Jan 10 2016, 8:29
Replies: 0 | Views: 280
RE: chat
by steveyb posted Jan 9 2016, 13:01
Replies: 0 | Views: 267
RE: chat
by admin posted Jan 9 2016, 11:52
Replies: 0 | Views: 281
RE: chat
by steveyb posted Jan 9 2016, 9:07
Replies: 0 | Views: 278
RE: chat
by admin posted Jan 9 2016, 8:51
Replies: 0 | Views: 309
chat
by steveyb posted Jan 9 2016, 7:49
Replies: 23 | Views: 312
RE: API Problem
by admin posted Aug 19 2015, 7:46
Replies: 0 | Views: 430
API Problem
by alooy posted Aug 18 2015, 21:23
Replies: 1 | Views: 406
RE: Github scripts
by admin posted Aug 17 2015, 13:36
Replies: 0 | Views: 361
RE: Github scripts
by aazxcqwe posted Aug 17 2015, 13:06
Replies: 0 | Views: 336
RE: Github scripts
by admin posted Aug 17 2015, 7:42
Replies: 0 | Views: 358
Github scripts
by aazxcqwe posted Aug 16 2015, 14:49
Replies: 3 | Views: 356
RE: Corrections not working
by admin posted Jun 23 2015, 13:49
Replies: 0 | Views: 357
RE: Corrections not working
by admin posted Jun 20 2015, 20:53
Replies: 0 | Views: 360
Corrections not working
by m4u posted Jun 20 2015, 17:42
Replies: 2 | Views: 354
RE: Input word quoting versus variable and Parts of speech branching
by admin posted Jan 15 2015, 7:53
Replies: 0 | Views: 402
RE: Input word quoting versus variable and Parts of speech branching
by aazxcqwe posted Jan 14 2015, 21:06
Replies: 0 | Views: 406
RE: Input word quoting versus variable and Parts of speech branching
by admin posted Jan 14 2015, 19:18
Replies: 0 | Views: 402
RE: Input word quoting versus variable and Parts of speech branching
by admin posted Jan 14 2015, 18:04
Replies: 0 | Views: 352
Input word quoting versus variable and Parts of speech branching
by aazxcqwe posted Jan 14 2015, 15:09
Replies: 4 | Views: 464
RE: General versus specific pattern matching.
by admin posted Jan 13 2015, 14:18
Replies: 0 | Views: 379
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